Frequently Asked Questions
Everything you need to know about your Kubota gear and orders.
What are your standard shipping times?
Orders are typically processed within 1-2 business days. Standard shipping takes 3-7 business days depending on your location, though heavy machinery parts may require additional handling time.
What is your return policy?
We offer a 30-day return policy for unused items in their original packaging. Please note that certain specialized mechanical components or customized sports apparel may be subject to a restocking fee.
Are your products genuine Kubota parts?
Yes, Quartier des Sports Kubota is an authorized dealer. We guarantee that all branded parts and equipment are 100% genuine and meet manufacturer specifications.
Do you offer international shipping?
Currently, we ship within North America. Shipping rates and delivery times for international orders are calculated at checkout based on the weight and dimensions of the package.
How can I track my order status?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and secure digital wallets like Apple Pay and Google Pay.